6
2014
After the Fireworks – What happens next?
I really enjoy Bonfire night and insist every year on wrapping the kids up warmly (regardless of weather) and heading off down to watch the local fireworks. Again this year,… View Article
Durham Business Skills Builder News
6
2014
17
2014
“Shy Bairns get Nowt!”
When I moved to the North East of England over 15 years ago, I soon stumbled across the great local saying: It has since become a regularly used catch phrase… View Article
17
2014
Word of Mouth Vs Referral – which is most effective?
What’s the most effective way to grow your business? Word of mouth and referral. Research shows that over 80% of people trust word of mouth over any other form of… View Article
17
2014
Customer Service vs Customer Experience
Customer Service…….Customer Experience, call it what you will. It is so easy to get wrong, and quite difficult to get right. How easy is it for you to hold onto your… View Article
17
2014
How do I sell more over the phone?
We regularly get asked to help people sell more of what they do over the phone. This can be selling an appointment, selling a product or service, raising awareness or… View Article
17
2014
9 Tips for Successful Networking
If you’re one of the many business people who would rather go to the dentist than go networking, perhaps you might consider trying it again after reading this? Listen Be… View Article
17
2014
Organic Networking. The way to success?
How naturally can business growth happen? Can we take an organic approach so that we nourish and, in turn, flourish? Exploring this subject recently, I found that the top three… View Article
17
2014
Creating value on LinkedIn (Yes really).
Most business owners know that to sell more of their products and services at the optimum price they have to create a clear value in their offering. Lots of people… View Article
17
2014
Don’t Drink & Tweet!
Social Media platforms appear to change on a daily basis, with design changes and new facilities being added – old ones disappearing – and as for the changes to the… View Article
17
2014
Got a story to tell? Then shout on from the rooftops.
How many times have you been to a networking event only to hear someone confess: ‘we’re a bit shy about promoting ourselves’? The North-East is full of fantastic businesses but… View Article
