GOOD NEWS FOR SMES IN THE HR DEPT’S ANNUAL CUSTOMER SURVEY
Small businesses in the UK and Ireland are showing positive signs in confidence and growth, according to a survey of 900 companies by The HR Dept.
The company, which provides practical HR advice and support in Durham & Darlington and beyond, runs a survey among its growing customer base of SMEs each year.
Among the key findings of this year’s survey are:
- an 8.3% year-on-year fall in respondents using redundancy services, at 32.7% in 2015 the figure is down from 35.4% in 2014 and 38.4% in 2013
- continued growth in planned recruitment, with 58.3% of companies surveyed planning to take on staff over the next six months, up from 56.7% last year and just 48.9% the year before
- only 2.7% planning to decrease staffing levels, down from 4.7% in 2014
Further good news for the living standards of SME employees came from survey results which show that almost two thirds (66.2%) of responding companies nationwide are planning pay rises for their staff in 2015. Over a third (34.7%) of respondents expected to raise salaries by up to two per cent this year, with over a quarter (27.8%) opting for between two and five per cent and 3.7% promising pay rises of over five per cent.
Alison Schreiber, Director of the HR Dept in Durham & Darlington, said: “With inflation having fallen since 2011 and currently hovering around zero per cent, it is encouraging to see that two thirds of companies are planning, or have implemented, a salary increase this year.
“The results suggest rising living standards for employees of small businesses and their families, which is great news for them and also for the businesses, as wage rises are likely to increase employee retention and profitability.
“It is also encouraging news for the small business sector as a whole, as the wage rise figures combine with the statistics on recruitment and falling redundancy to demonstrate that small businesses are finding life a little more comfortable following the trials and tribulations they have faced since the double-dip recession.
“It’s commonly accepted that small businesses and entrepreneurs have been, and will continue to be, the ones which drive our nation’s continued economic growth so all signs of positivity from the SME sector must be extremely welcome.”
The HR Dept is itself an example of a growing small business. Founded in 2003, it provides the full range of HR advice and practical support to small business owners who need corporate level HR advice provided by experienced professionals but without the cost of an agency or permanent in-house employment. Across the UK and Ireland the company’s number of territories is growing rapidly, currently at 75 and with a growth target of 100 set to be comfortably achieved by the end of next year.
Ms Schreiber said: “The HR challenges for SMEs are growing all the time and the fact that we have had a record number of respondents nationwide to this year’s survey shows that our business model is suitable for the high demand for these types of services.
“The growth and expansion of SMEs, as well as new legislative changes like Shared Parental Leave, means that having reliable an expert HR advice on hand is becoming a real asset to small businesses, allowing them to concentrate on what they do best.”
General feedback was overwhelmingly positive from the HR Dept’s customers nationwide. The company achieve an overall satisfaction score of 9.27 out of 10 for all aspects of its services, with a rating of 9.4 out of 10 for likelihood to recommend services to other businesses.